In 2011 following a word of mouth referral from existing clients, Nicola Starr, Performance and Planning Officer for Warwickshire Youth Justice Service commissioned ignition. The company was to provide Motivational Interviewing training and coaching on a range of tools and techniques to help case managers better engage with the young people they work with. This was to increase the likelihood of tyoung offenders successfully completing their orders and ultimately reduce the risk of reoffending.
In 2015, Nicola had a number of new starter staff and wished to equip them with similar skills to the previous very well received training. ignition was re-commissioned to deliver three lots of one day training in Brief MI: Facilitating Offending Behaviour Change.
Of the re-commission Nicola said: “Ignition had provided a very good service previously and were flexible about our need for training at weekends this time around. I knew we would be getting effective and practical training to help our staff in their jobs”.
100% of the participants over the 3 days rated themselves as Satisfied or Very Satisfied with the training.
Comments from participants include:
“Nothing to be improved. Trainer’s delivery was excellent – one of the best and most relevant, informative, practical training days I have attended. Thank you.”
“Made me look at other ways to speak discussion with young people in a less intrusive way”
”Really enjoyed the course. Trainer was a great facilitator and really enjoyed it”
Dr Mark Farrall, Director of ignition, said: “It’s great when we are asked back by a client, based on the quality of work we’ve done before. In this time of great change for criminal justice in the UK, the core engagement and skills for facilitating change of MI will be more needed then ever to achieve the best outcomes for everyone”.